Customer Care

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• Q: What makes IMS a trusted developer in the industry?

•  IMS has a proven track record of delivering high-quality projects, excellent customer service, and a commitment to community involvement. We pride ourselves on being a reliable partner for our stakeholders. 

• Q: How does IMS ensure customer satisfaction?

• We pride ourselves on maintaining open and regular communication throughout the project lifecycle. Our team is dedicated to listening to your needs and concerns, ensuring that your expectations are met. 

• How do I receive updates on new listings?

•  To receive updates, sign up for our newsletter on the homepage and choose your preferences for property types and locations. 

• Can I customize my home in an IMS development?

• Yes, we offer various design options and customization opportunities to ensure your home reflects your personal style and preferences. Please contact us to discuss your requirements and explore our customization options. 

• What is the process for resolving disputes or issues in an IMS development?

• What is the process for resolving disputes or issues in an IMS development?

• We encourage open communication and resolve issues in a fair and timely manner. Our customer service team is committed to listening to your concerns and finding a solution that meets your needs. 

• We encourage open communication and resolve issues in a fair and timely manner. Our customer service team is committed to listening to your concerns and finding a solution that meets your needs. 

Can I request a site visit or tour of an IMS development?

• Yes, we're happy to arrange site visits or tours of our developments. Please contact us to schedule a visit and meet with a member of our sales team. 

 Can international buyers purchase a property from IMS?

• Yes, we welcome international buyers. However, it’s essential to understand local laws and regulations regarding foreign ownership. Our team can provide guidance through the process. 

• Q: How can I schedule a viewing for a property?

•  To schedule a viewing, please provide the property address and your preferred date and time. Our team will confirm your appointment shortly.

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